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1 of 4 found the following review helpful:
 not easy to useJan 20, 2010
it is very USER UNFRIENDLY, LOOKS GOOD BUT I HAVE BEEN FIGHTING FOR THE LAST 4 hours trying to set up.
use if another camera is available.
if i cant get this going i have to plan to return it.
1 of 2 found the following review helpful:
 the clock was largeJan 07, 2010
i could not believe how large the actual alarm clock was. i returned the product as I did not think it would be practical to move the clock from one location to another without notice.
3 of 5 found the following review helpful:
Piece of JUNKJan 02, 2010
I had this for a good few months now. While it did work OK initially, it started to act up about two months ago, then completely quit some 3 weeks ago. I've been communicating with their customer service since but at the speed they are moving, nothing will happen for the next 5 years...
While it worked, it was OK. The picture quality was acceptable, worse than my Panasonic but usable. Not very easy to install.
Every time the computer reboots, the cameras go offline and do not restart automatically so it becomes useless if a storm turns your power off for even a few seconds.
The remote viewing was alright, too. But you cannot pan or tilt the camera so you are limited to whatever field of view you start with.
Overall, it seems I just wasted close to $1000 on this system and it definitely does not deliver as advertised.
Sorry, Logitech, it's pure junk.
7 of 8 found the following review helpful:
 High price to pay for a hidden camera with some missing functions.Nov 24, 2009
At first glance, wanted to give this a 5 star rating, but there's some sorely lacking features. Is it a working camera? Yes, it does it's job decently, but it could of been so much more. With this hefty price tag, it should of been so much more.
#1 - At log in, it's not password encrypted. So anyone can stumble to your computer, click on it and they would discover the camera which would ruin the purpose of Hidden camera.
#2 - No alarm clock - at $250, I would think they can afford to put an alarm function. It would make the clock a lot more real, hard to imagine a digital clock this big, this heavy, yet no alarm?
#3 - The extra Platinum service - This is the real sucker here. Functions that should have been included - pan, focus, password entry, it's there, but you have to pay more for it, as if $250 for a camera isn't enough.
#4 - Must plug into wall - It's a wireless camera, but it must be plugged into the wall, making it no longer wireless.
#5 - Vista users - don't bother. It does not work out of the box, I couldn't figure it out. Fortunately I have several computers at home, hooked it up to XP, setup is a breeze.
#6 - Logitech sticker at the bottom of the camera - hard to remove. Anyone with any knowledge of the brand Logitech would immediately sense something wrong here, when did Logitech start making cheapy clocks with no alarm?
Would I recommend this camera? Yes, only because there isn't anything else on the market to the general public. If you have XP, setup is a breeze, pic. quality is decent, the hidden camera is well made, no matter how you look at it, it's a clock, though sorely lacking the alarm feature. If they added those features mentioned, even at $300 it would be worth it, but without it, it just feels like an incomplete product.
4 of 4 found the following review helpful:
 Some Redesign Work NeededOct 31, 2009
We bought this product as my in-laws live at an assisted living facility and were concerned with bruises and soreness that could not be explained.
I ordered one of these units and when I received and put it together, I noticed the connection for the power cable on the clock to be very loose. We thought we'd try it anyway and found that the slightest movement or brushing against the power cable would disconnect the power to the click easily. After going to check on my in-laws and finding the power off on the unit regularly, with the power cable still attached, we drew the conclusion that our initial assessment was correct and sent the unit back for a replacement. We had the same problem with the replacement as well and sent it back for a refund.
The unit does not operate well under low light, so I would recommend the IR light for support if you need it for low light / dark situations.
When we sent the unit back as defective, we were disappointed with Amazon for holding back a portion and quoting their refund policy. We understand that in cases that related to a reason like, "I just didn't like it ..." why they would do that, but where we received two defective units, we just expected ...... perhaps I guess a bit to much, like doing the right thing.
The unit was fairly easy to setup and connect, but had a very limited field of view.
All in all, we were not happy with the product and hope they do further work on quality control in design and QC inspection before shipping.
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based on 22 reviews
