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11 of 13 found the following review helpful:
A necessary purchase, but very disappointing product!May 04, 2010
By Allie Better
"Allie"
I hired a garage door company to put a garage door and opener in my new home two years ago. I purchased this companies, opener with this keyless entry remote because they said it had a lifetime warranty on it. Having purchase several garage door openers from the local chain home stores I decided to spend almost three times the amount now and do the job right for a lasting result. I was foolish, in the beginning the opener itself had major issues. It would almost close and then pop back up and be open when I returned home from the store leaving my home and it's contents at risk. Of course after the first time I had to sit at the end of my driveway until it was completely down, before I could drive away. As on many occasions it would go back up and I would have to try 3-6 times to get it down. Often, I would have to go back in, turn it off, lower it manually, and leave through the front door, and then reverse the process to put my new car back in the garage on my return home. The garage door company had to come out like 5 times to get it adjusted properly over several months, of which I was told by several of the technicians "this motor is powerful but extremely sensitive". Every time they said it, I wished I would have been told that in the beginning so I could have selected a different product rather than deal with the current headache. Now, I went through all that to rate the Keyless entry pad I just purchased because I'm in the same situation with this entry pad. I had no choice but to buy it because the opener only opens with their brand of opener. The keypad works fine, but after a year and a half the numbers punch through the thin, unpadded plastic and show people who might be up to no good, what the code is, thereby blowing all security for the home, if the kids didn't set the alarm. Then it quit working. So if there right and the opener works for a lifetime I'm still out money purchasing a replacement keypad every year and a half! Do yourself a favor, pick another product, this one is a mess! Oh, by the way, the garage door company can no longer sell me the pads, because somebody else has the exclusive on it now, but when I went in they already new my problem, because almost every customer had had the numbers break through and they had an identically broken one at the store to show me were the battery was located! So be warned it's a common complaint!
3 of 3 found the following review helpful:
Flawed designDec 17, 2010
By Jeffrey Neal The Marantec garage door opener has been very good. It is quiet and reliable, but a bit slow. The remote is a very flawed design. The material covering the buttons breaks within a year or so. It is disappointing that a very good opener is accompanied by a very poor remote.
2 of 2 found the following review helpful:
Love this!!!Dec 29, 2010
By runamuk I love my new keyless entry. This is the only one I found that will work with my garage opener. The price was also much less expensive than ordering directly from the Marantec website.
1 of 1 found the following review helpful:
Good so far, but poor directionsOct 03, 2011
By RichWords Received this to open two doors on 3-car garage. Was able to program in 2 different codes (one for each door). I used different numbers for each code, so this might avoid the number-pad wear others talked about. No issues with operation so far.
Kind of bulky when mounted (definitely not slimline), and super easy to unsnap and walk away with (the screws secure the mounting bracket, but not the controller itself). This means a crook could remove it easily.
Directions are mediocre. I was completely lost trying to program the Light button. Supposedly there is a way to program this button to turn on the door opener light, but I accidentally programmed it to open one of the doors. Press the Light button and the door opens--no code or anything. Had to wipe the codes and begin again. Definitely could be easier.
So, it seems to work well--just make sure you hang onto the instruction sheet if you ever need to reprogram it!
For a company that makes great door openers, I think they could do a lot better on this item.
1 of 1 found the following review helpful:
Convenient gadget!Jan 08, 2011
By bgirl320 This keyless entry pad was extremely easy to program & install by following the included instructions. Works perfectly and the convenience factor of being able to leave the house on foot without carrying keys or a remote is wonderful. Well worth the money! Amazon price was much better than all other sources, including the manufacturer's website.
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